Legal

Last updated: 21 June 2026

1. Who we are

UK Modification ("we", "us", "our") is a UK-based developer of custom digital content for the FiveM platform, including scripts, vehicle packs, EUP/clothing packs and websites. These Terms of Service ("Terms") govern your use of our website and any purchase or custom order you make with us. By placing an order or submitting a custom request, you agree to these Terms.

Business name: [UK Modification — insert registered trading name]. Contact: see our Contact page. If you are a registered company, insert your company number and registered office address here.

2. What we sell

We sell digital products and bespoke development services for FiveM servers, falling into four categories: scripts, vehicles, EUP/clothing packs, and websites. Store listings describe ready-made or template products; custom orders are bespoke work scoped and quoted individually after you submit a request through our custom order form.

3. Orders and custom requests

Submitting the custom order form is a request for a quote, not a contract. A binding order is formed only once we confirm a scope and price in writing (by email) and you accept it. For store purchases, the order is confirmed once payment has been received and cleared.

We reserve the right to decline any order or custom request at our discretion, including where the requested content would breach a third party's rights, the FiveM/Cfx.re terms of service, or applicable law.

4. Payment

We accept payment by UK bank transfer and PayPal only. We do not accept card payments directly, cryptocurrency, or any other payment method unless explicitly agreed in writing. Full payment terms, timing and currency are set out in the Refund Policy, which forms part of these Terms.

All prices are in GBP (£) unless stated otherwise. We are not currently VAT registered / [insert VAT registration number if applicable].

5. Delivery

Digital products and custom work are delivered electronically — typically via direct file transfer, a private repository, or a hosted Tebex/Keymaster link, depending on the product. Delivery timescales for custom orders are estimates given at the quote stage and are not guaranteed completion dates unless agreed in writing.

6. Licence to use what you buy

Unless otherwise agreed in writing, purchasing a script, vehicle, EUP pack or website grants you a non-exclusive, non-transferable licence to use that product on your own FiveM server(s). You may not resell, sublicense, redistribute, leak, or share the source files or assets with third parties, including other server owners, without our prior written consent. We retain ownership and intellectual property rights in all code and assets we create, except where a custom order explicitly transfers ownership in writing.

We do not knowingly sell or incorporate assets that infringe third-party intellectual property (for example, leaked game files or unlicensed branded content). If you become aware of a suspected infringement in something we've sold you, please contact us.

7. Acceptable use

You're responsible for how you use what we build. You must not use our products or services to build content that is illegal, that facilitates cheating or exploits against other platforms or players, or that breaches Rockstar Games', Take-Two Interactive's or Cfx.re's own terms of service. We are not affiliated with Rockstar Games, Take-Two Interactive or Cfx.re.

8. Support and bug fixes

Reasonable bug-fix support for faults present at delivery is provided free of charge for a period agreed at the point of sale (typically set out in the product listing or quote). Support does not cover new feature requests, changes caused by third-party FiveM/server updates, or issues caused by modifications you or a third party make to the product after delivery — these are treated as new custom work and quoted separately.

9. Cancellations and refunds

See our dedicated Refund Policy for full detail, including your statutory cancellation rights under the Consumer Contracts Regulations 2013 and how they apply to digital goods.

10. Liability

We provide our products and services with reasonable skill and care, but we do not guarantee that any script, vehicle, EUP pack or website will be completely free of bugs, compatible with every server configuration, or compatible indefinitely with future FiveM/Cfx.re updates. To the fullest extent permitted by law, our liability for any claim arising from an order is limited to the amount you paid for that order. Nothing in these Terms limits liability that cannot be excluded under UK law, including liability for death or personal injury caused by negligence, or for fraud.

11. Changes to these Terms

We may update these Terms from time to time. The version in force at the time you place an order is the version that applies to that order. Material changes will be reflected by an updated "Last updated" date above.

12. Governing law

These Terms are governed by the laws of England and Wales [adjust if your business is registered in Scotland or Northern Ireland], and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident elsewhere in the UK, you may bring proceedings in your local courts.

Last updated: 21 June 2026

1. Who this applies to

This Privacy Policy explains how UK Modification collects, uses and protects personal data when you visit our website, contact us, place an order, or submit a custom request. We act as the "data controller" for this data under UK GDPR and the Data Protection Act 2018.

2. What we collect

Depending on how you interact with us, we may collect:

• Contact details you give us directly — name, email address, and Discord username if you choose to provide it.
• Order and custom request details — category, budget, project description, preferred payment method, and any reference files or links you share.
• Payment confirmation details — for bank transfer, a reference and confirmation that payment was sent (we do not ask for or store your full bank account credentials); for PayPal, transaction confirmation provided by PayPal.
• Basic technical data from your visit to our website (such as browser type and pages viewed), where this is collected via standard web server logs or analytics.
• Correspondence — records of emails, contact form submissions, and messages sent through our support channels.

3. How we use it

We use personal data to: respond to enquiries and custom order requests; scope, quote and deliver orders; process and confirm payments; provide support after delivery; and meet our legal and accounting obligations (for example, keeping records of transactions).

We do not use your personal data for automated decision-making, and we do not sell your personal data to third parties.

4. Our lawful basis

We process personal data under the following lawful bases: performance of a contract (handling your order or custom request); legitimate interests (responding to general enquiries, keeping our service running securely); and legal obligation (retaining financial records as required by law). Where we rely on legitimate interests, you can object — see Section 8 below.

5. Who we share data with

We share personal data only where necessary: with PayPal, where you choose to pay by PayPal, so they can process your payment; with our own bank, where you pay by bank transfer, so the transfer can be matched to your order; and with any third-party service we use to operate the site or process orders (for example, hosting providers), under terms that require them to protect your data. We do not share your data with advertisers, and we do not run advertising on this site.

6. International transfers

Where a service provider we use (such as PayPal) stores or processes data outside the UK, that transfer is made under that provider's own UK GDPR-compliant safeguards (such as Standard Contractual Clauses). We do not otherwise routinely transfer personal data outside the UK.

7. How long we keep it

We keep order and payment records for as long as required for accounting and tax purposes (typically up to 6 years after the end of the relevant financial year, in line with HMRC requirements). Custom order request details and general correspondence are kept for as long as reasonably needed to handle the request and provide ongoing support, after which they're deleted or anonymised.

8. Your rights

Under UK GDPR, you have the right to: request access to the personal data we hold about you; request correction of inaccurate data; request deletion of your data, where it's no longer needed for the purposes above or a legal obligation; object to processing based on legitimate interests; request that we restrict processing in certain circumstances; and request a copy of your data in a portable format. To exercise any of these rights, contact us via the Contact page. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data properly.

9. Cookies and analytics

If this site uses cookies or similar technologies (for example, for basic analytics), details of what's used and how to manage your preferences will be set out here once those tools are added. [Update this section to reflect any analytics or cookie usage you actually implement.]

10. Security

We take reasonable technical and organisational steps to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we aim to use industry-standard practices appropriate to a small business handling order and contact data.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be reflected by an updated "Last updated" date above.

Last updated: 21 June 2026

1. Accepted payment methods

We only accept payment by UK bank transfer or PayPal. We do not accept any other payment method unless explicitly agreed with you in writing in advance.

• Bank Transfer — our preferred method. Once your order or custom quote is confirmed, we'll send our bank details by email. Please use the reference we provide so we can match your payment to your order. Work or delivery begins once the transfer has cleared in our account.
• PayPal — we'll send a PayPal invoice or payment link for the agreed amount. Please pay using "Goods and Services" rather than "Friends and Family" so that PayPal's buyer protection applies to your payment. Work or delivery begins once the payment clears.

2. Your right to cancel (digital goods)

Under the Consumer Contracts Regulations 2013, if you are a consumer (not a business) ordering digital content, you normally have a 14-day cooling-off period in which you can cancel for a full refund. However, this right is lost once we begin supplying the digital content or custom work, provided that:

• You gave express consent for us to begin work or delivery before the 14-day period ends, and
• You acknowledged that you lose your right to cancel once that work or delivery begins.

In practice, this means: when you confirm a store purchase or accept a custom order quote, we'll ask you to confirm both of these points before we start. Once you've done so and we've begun building or delivering your order, the statutory cancellation right no longer applies. If you cancel before work begins, you're entitled to a full refund of any amount paid.

3. Refunds for custom orders

Custom orders are scoped and quoted individually. Our approach to refunds depends on how far the work has progressed:

• Before work starts: full refund if you cancel after paying but before we've begun any development work.
• Work in progress: if you cancel partway through, we may deduct a fair amount reflecting the work already completed, and refund the balance. We'll always explain how this is calculated before deducting anything.
• Work delivered as scoped: once a custom order has been delivered in line with the agreed scope, it is not eligible for a refund simply because you've changed your mind. If delivered work doesn't match the agreed scope, see Section 4 (faulty or mis-described goods) below.

4. Faulty or mis-described products

If a store product or completed custom order is faulty, doesn't match its description, or doesn't do what it was scoped to do, contact us with details and we will, in order of preference: fix the issue at no extra cost within a reasonable time; or, if that's not possible or hasn't worked, offer a partial or full refund depending on the severity of the issue and how much of the product you've been able to use. This doesn't affect your other statutory rights as a consumer under the Consumer Rights Act 2015.

5. Issues outside our control

We're not responsible for refunds where a product stops working correctly because of changes to FiveM, Cfx.re, or your server's own framework/resources made after delivery, or because of modifications made by you or a third party to the product after delivery. These situations are treated as new support or development work, not a refund case.

6. How refunds are paid

Approved refunds are returned using the same method you paid with — back to the originating PayPal account, or back to the originating UK bank account for bank transfers — within a reasonable time of the refund being agreed, normally within 14 days.

7. Business customers

If you are ordering as a business rather than a consumer, the statutory cooling-off rights described in Section 2 do not apply to you by law, and refunds for business orders are governed solely by the terms agreed in your individual quote or contract with us.

8. How to request a refund

To request a refund, contact us via the Contact page with your order details and the reason for the request. We aim to respond to all refund requests within 5 working days.